|
System |
Products |
Question |
| Q1 |
-Network direct system
-Standard (IP) system |
IS-MV,
IS-IPMV,
IS-SOFT |
Hands-free communication and communicating by using a handset, stand microphone, stand speaker, etc. are not possible with an IP master station (IS-IPMV) or PC master station (IS-SOFT). |
| Q2 |
-Local system
-Network direct system
-Standard (IP) system |
IS-MV,
IS-IPMV,
IS-SOFT |
During scan-monitoring, talk, door release, Zoom/Wide, Pan & Tilt, or adjusting image canot be performed with an IP master station (IS-IPMV) or PC master station (IS-SOFT). |
| Q3 |
-Local system
-Network direct system
-Standard (IP) system |
IS-MV,
IS-IPMV,
IS-SOFT |
The call transfer setting is disabled. |
| Q4 |
-Local system
-Network direct system
-Standard (IP) system |
IS-MV,
IS-IPMV,
IS-SOFT |
A call cannot be transferred to the destination even if a call transfer setting has been made with master station. |
| Q5 |
-Network direct system
-Standard (IP) system |
IS-MV,
IS-IPMV,
IS-SOFT |
A call cannot be transferred to the destination (a remote site) even if a call transfer setting has been made with master station. |
| Q6 |
-Network direct system
-Standard (IP) system |
IS-SOFT |
Clicking the “Video x3” button in the main window of the PC master station does not change the size of the Main window. |
| Q7 |
-Network direct system
-Standard (IP) system |
IS-SOFT |
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| Q9 |
-Network direct system
-Standard (IP) system |
IS-SOFT |
No sound is heard from the other side while talking with the PC master station (IS-SOFT). |
| Q10 |
-Network direct system
-Standard (IP) system |
IS-SOFT |
Sounds from this side are not heard at the other side while talking with the PC master station (IS-SOFT). |
| Q11 |
-Local system |
IS-MV |
A ring of tone is generated on some master stations and not on others when starting chime paging. |
| Q12 |
-Local system
-Standard (IP) system |
IS-RS |
No sound is output from the external speaker connected to a room sub station (IS-RS). |
| Q13 |
-Local system
-Standard (IP) system |
IS-DV,
IS-DVF |
Though the name plate lights up, the status LED does not light up on the video door station (IS-DV, IS-DVF). |
| Q14 |
-Local system
-Standard (IP) system |
IS-CCU,
IS-IPC |
The STATUS LED of the control unit is blinking. |
| Q15 |
-Local system
-Standard (IP) system |
IS-CCU,
IS-SCU ,
IS-RCU,
IS-IPC |
The STATUS LED of the control unit is blinking. |
| Q16 |
-Local system
-Standard (IP) system |
IS-MV,
IS-IPMV,
IS-SOFT |
The electric door strike cannot be operated continuously. |
| Q17 |
-Local system
-Standard (IP) system |
IS-CCU,
IS-SCU |
Video signals are output from VIDEO OUTPUT V1 or V2 of the central control unit (IS-CCS)/add-on control unit (IS-SCU) in some cases, however no video signal is output in other cases. |
| Q18 |
-Local system
-Standard (IP) system |
IS-MV,
IS-IPMV |
No sound is output from the external speaker connected to the A+A- terminals of a master station directly, or the sound volume is extremely low. |
| Q19 |
-Local system |
IS-MV,
IS-DV,
IS-DVF,
IS-RS |
No connection can be made with an IP master station (IS-IPMV) or a remote site. |
| Q20 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-IPDV,
IS-IPDVF,
IS-SOFT,
IS-MV |
Sounds or images are interrupted during talk. |
| Q21 |
-Network direct system
-Standard (IP) system |
IS-MV,
IS-IPMV |
The station name is not fully displayed on a master station monitor (IS-MV, IS-IPMV) in standby mode. |
| Q22 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-MV,
IS-SOFT |
A target station cannot be found by “NAME SEARCH” on a master station (IS-MV, IS-IPMV, IS-SOFT). |
| Q23 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-IPC,
IS-SOFT,
IS-CCU |
IS_IPSEARCH.exe cannot be run and an alert is displayed.
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| Q24 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-IPC,
IS-SOFT,
IS-CCU |
[When IPv6 is used] An unintended IP address is displayed when IS units are searched for with IS_IPSEARCH.exe. |
| Q25 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-IPC,
IS-SOFT,
IS-CCU |
[When IPv6 is used] Factory default IS units cannot be searched for with IS_IPSEARCH.exe. |
| Q26 |
-Network direct system
-Standard (IP) system |
IS-MV,
IS-IPMV,
IS-SOFT |
The frame rate is degraded while calling, talking or monitoring. |
| Q27 |
-Network direct system
-Standard (IP) system |
IS-MV,
IS-IPMV,
IS-SOFT |
The image from a video door station is not displayed on the monitor of an IP master station (IS-IPMV) or PC master station (IS-SOFT). |
| Q28 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-IPDV,
IS-IPDVF,
IS-SOFT,
IS-IPC |
Audio and video communication among sites cannot be performed. |
| Q29 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-IPDV,
IS-IPDVF,
IS-SOFT,
IS-IPC |
Some of the call and paging function among sites is disabled. |
| Q30 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-IPDV,
IS-IPDVF,
IS-IPC |
The characters in the received e-mail get garbled. |
| Q31 |
-Network direct system
-Standard (IP) system |
IS-IPMV,
IS-IPDV,
IS-IPDVF,
IS-IPC |
An e-mail by the system start up is sent twice. |
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